WILLOW AND SNOW HELP CENTER

Can I buy more pillows once they are out of stock?

Our pillows are limited but we will accommodate most requests if we have the fabric in stock.
Do you sell or provide the insert for your pillows?

We do not but are easily available on other websites.
What do you recommend for pillow insert size?

We recommend that the pillow inserts be 2 inches longer than the pillow size, both in length and width. There if you purchase a 20 inch square pillow, we recommend using a 22 inch square pillow insert.
What if I am unsure of color?

We can mail a sample, if available, for the cost of $2.00.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.